Frequently Asked Questions
Everything you need to know about your HOMETEAM SEATTLE order.
How long will it take for my order to ship?
Most orders are processed within 2-3 business days. Domestic shipping within the US typically takes 3-5 business days depending on your location.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Please visit our Returns Portal to start a claim.
Do you offer international shipping?
Yes, HOMETEAM SEATTLE ships worldwide. International shipping rates and delivery times are calculated at checkout based on the destination country.
How do I know which size to order?
We provide a detailed size guide on every product page. If you are between sizes, we generally recommend sizing up for a more relaxed, streetwear fit.
Can I change or cancel my order after it has been placed?
Once an order is placed, we move quickly to process it. Please contact our support team within 1 hour of purchase if you need to make changes.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, AMEX), as well as PayPal, Apple Pay, and Google Pay for a secure checkout experience.